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Try this process to help fix buffering issues from MoaTV’s main website:
@Jack-Thripper said:
This attempts to explain different causes of/for buffering and actually does a good job of it.
https://channelmoa.com/what-is-iptv-buffering-and-how-to-fix-it.html
@Raejck
Thank you for confirming that your Onn device is functioning correctly with the MoaTV app installed. This information is valuable for potential users looking for a compatible device.
I asked if there was a Downloader code for CatchOnTV version 1.6.3 and was told by a moderator here that there wasn’t. Please see my post and read all the discussions if possible.
https://community.channelmoa.com/topic/918/if-you-d-like-to-switch-back-to-the-catchontv-app-1.6.2
@Raejck
Yes, I understand. As you mentioned, the updating process can be easily done. I’m glad to hear that it was working for her as it was. I believe the MoaTV app doesn’t have a shutdown feature, so perhaps she could let it play and not turn it off? If necessary, she could turn down the volume. An always-on approach would be ideal. She’s fortunate to be living life and having someone who cares for her like you. I hope things work out for both of you.
This attempts to explain different causes of/for buffering and actually does a good job of it.
https://channelmoa.com/what-is-iptv-buffering-and-how-to-fix-it.html
@Jack-Thripper
Agreed. I think they can pin it to the top.
Update: I shared your post in the troubleshooting category Buffering Issues - How To Fix.
@Jack-Thripper
This is excellent information. Thank you for sharing it!
Understood. What I don’t understand is why some FSs are having buffering issues with MoaTV 2.0.11 and others like mine do not? Whats the reason to stay with 2.0.11 instead of going back to CatchOnTV 1.6.2 if there’s a lot of buffering consistency until the developers can optimize it for the FSs? I can tell that 2.0.11 is pushing my FS’s processors hard by the length of time it takes to load the OS up. Thats why I switched to my two FT Cubes after dealing with Kodi buffering with my FS’s and that eliminated that issue for me.
Has there been extensive testing on the TZBox for stability of streaming? Buffering seems to be a big concern amoung viewers at this point.
What form of payment are you requiring?
Can you go into more detail about how the security feature works?
@Arthur
I test my FireTv speeds a lot and the average is around 75 mbps (with VPN on) and I might’ve topped out at 90+mbps a couple of times and that’s with Amazon’s best streamers. Have the TZBoxes averaged 100+ mbps? Does anyone have it yet here in the community?
Has it been working well on that 2.0.11 generally besides this instance?
Have you tried working with the Chat Support team?
@arthur said:
By following proper troubleshooting, the buffer issue can certainly be fixed. For that, you must follow the instructions correctly from our Support Team.
@jack-thripper
Noted and thank you.
@caboguy
How far away from the WiFi router is the FS that was having the buffering? Is the one in the den closer to the WiFi router?
@arthur
Understood and thank you.
@jack-thripper
I just tried on my FTV Cube 3rd Generation simutlating your situation by clicking on the guide button (3 bar/hamburger) and the guide populates to the correct time in the watched programs point of progression. I did this multiple times without any glitches whatsoever.
I also clicked the top part of the FS remotes ring and this brings the individual live station’s guide up and if you click the center/select button the whole guide comes up. I also performed this action multiple times without any glitches as well.
@scotttiger
Thank you. I’m considering getting one.
@jack-thripper
Agh, I was thinking that the action of just pushing the remote button (3 bar/hamburger) was crashing the MoaTV app.
@jack-thripper said:
“Well it's back !
Using the three bar button on the remote to get to the program guide kicks me out of the app.”
Then the sequence is you click on the 3 bar button and the MoaTV app goes into the guide but hangs up and crashes back to the Home Screen or all the way back to the FS OS main screen?
When you click on the 3 bar/hamburger button the MoaTV app goes to the guide which then repopulates the guide to the correct time and I think there’s a hangup there by which either the processor isn’t processing the information correctly or able to or the software itself has a glitch.
@Jack-Thripper
I have a couple of FTV devices and will try to simulate what’s happening with you and will report back my results.
Your device has a 1.7 GHz quad-core processor, 1.5 GB RAM. Wiki says it’s eight years old and maybe the remote needs replacing?
@Jack-Thripper
Do you happen to have another FS to try?
