App not updating 2.0.11

[Jburge25]

I got the old 1.6 version back and video is working fine

[Jantipuna11]

@Jburge25 do you have the link to download or the code to download on downloader?

[Jburge25]

@Jantipuna11 8167457 on the downloader app

[Jburge25]

Support just replied, and said: "no need to update the app. Just cancel the update".

[Nikkie1017 0]

App crashes now all of a sudden and won’t let me download the update. I’m sure it’s not all of our issue and an issue with the app. I’m not gonna contact support cause I’ll just get told the same thing download this download that check you internet speed when it’s literally not on our end when everything was fine originally

[Arthur]

@abbatien @jburge25 @gwdsc @aydee @nikkie1017-0 If the update for 2.0.11 doesn't complete even after a couple of attempts, just keep using whatever version you are using right now. You will be able to install the 2.0.11 version directly without update in a couple of days.

[mbenter]

Now app says to check connection and then closes... doesnt even boot up.

[audiolord]

@mbenter said:

Now app says to check connection and then closes... doesnt even boot up.

I'm also having the same exact issue

[Arthur]

@mbenter @audiolord Our team is already working on this issue, will be fixed shortly.

[Arthur]

@mbenter @audiolord the issue you were facing this morning is fixed now

[rrich911]

@Arthur I was using 2.0.11 but I had no movies, series and live tv won't load on the home page. Very frustrating after hours of work and the chat just ran me in circles without fixing the problem. I have gotten lots of friends and family to sign up and now they are disappointed. Everything worked good with the old app. After scrolling through the forum here I found the code to install the old app and now I have it working on one tv. Why couldn't the chat inform me that I had the option of going back to the old app???

[mbenter]

2.09 works good. The only thing I see is some of the scrolling produces lags as the info is populating.

[Armstrong1326]

Mine is doing the same thing, keeps crashing even while watching a show. Have the updated version.

[Arthur]

@mbenter @armstrong1326 please reinstall the app they will be updated automatically to 2.0.11 version

[rrich911]

@MattO Same here here, vpn didn't help even when set to the suggested cities.

[Arthur]

@rrich911 Which VPN do you use? We recommend using the Chicago, Washington DC or Los Angeles server.

[rrich911]

I use Private Internet Access set to the suggested cities.

[Arthur]

@rrich911 So you mean PIA, I hear of that, but it's not a good one. We recommend using NordVPN, Surfshark, or Windscribe.

[rrich911]

I'm not going to buy another VPN.

[Rick]

@rrich911 You can check the old version with your PIA VPN, it should work.