Attn: MOA staff

[bhannay]

@Hawk I did 3 times and got the same result. However I did find how to get to my favorites, it's a long process but when I scroll through them the app crashes.

[Hawk]

Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).

[Hawk]

@arthur
Is there a code for 1.6.3 available?

[Arthur]

@Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

[bhannay]

@Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

[Hawk]

@bhannay
So, everything is working with that version?

[Hawk]

@Arthur
@bhannay reported that he had issues with the 1.6.2 install. I’m still on 2.0.11, so I don’t know if it’s a universal issue.

[Arthur]

@bhannay It's Downloader app issue. Use a VPN while downloading the app. This should fix the problem.

[Hawk]

@Arthur
Understood and thank you.

[CaboGuy]

@Arthur said:

@Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

Did you guys somehow "lose" 1.6.3? Its working well on my secondary TV/Firestick and I'd like to revert a couple of friends this weekend. Can't a link be put up for it, as the latest 1.6 release??

[bhannay]

@Hawk yes the 1.6.0 version is working okay

[Hawk]

@bhannay
Thank you for reporting it’s working. Has it been stable for you for viewing and changing channels back and forth between programs?

[bhannay]

@Hawk yes so far, the 1.6.0 version has been stable and working well while changing channels and switching between programs like it always has.

[Hawk]

@bhannay
Thank you, that helps others on which CatchONTV app version to choose when needed.

[fred24422]