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Attn: MOA staff

Scheduled Pinned Locked Moved Apps
35 Posts 8 Posters 949 Views 1 Watching
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  • B bhannay

    @arthur
    I tried the 4185818 download and it did not install. The message said it was a corrupted file

    HawkH Offline
    HawkH Offline
    Hawk
    wrote on last edited by Hawk
    #20

    @bhannay
    Try redownloading the file as it might’ve not quite downloaded all the way.

    B 1 Reply Last reply
    0
    • HawkH Hawk

      @bhannay
      Try redownloading the file as it might’ve not quite downloaded all the way.

      B Offline
      B Offline
      bhannay
      wrote on last edited by
      #21

      @Hawk I did 3 times and got the same result. However I did find how to get to my favorites, it's a long process but when I scroll through them the app crashes.

      1 Reply Last reply
      0
      • HawkH Offline
        HawkH Offline
        Hawk
        wrote on last edited by
        #22

        Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).

        B 1 Reply Last reply
        0
        • HawkH Offline
          HawkH Offline
          Hawk
          wrote on last edited by
          #23

          @arthur
          Is there a code for 1.6.3 available?

          ArthurA 1 Reply Last reply
          0
          • HawkH Hawk

            @arthur
            Is there a code for 1.6.3 available?

            ArthurA Offline
            ArthurA Offline
            Arthur
            Global Moderator
            wrote on last edited by
            #24

            @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

            HawkH C 2 Replies Last reply
            0
            • HawkH Hawk

              Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).

              B Offline
              B Offline
              bhannay
              wrote on last edited by
              #25

              @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

              HawkH ArthurA 2 Replies Last reply
              0
              • B bhannay

                @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

                HawkH Offline
                HawkH Offline
                Hawk
                wrote on last edited by
                #26

                @bhannay
                So, everything is working with that version?

                B 1 Reply Last reply
                0
                • ArthurA Arthur

                  @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

                  HawkH Offline
                  HawkH Offline
                  Hawk
                  wrote on last edited by
                  #27

                  @Arthur
                  @bhannay reported that he had issues with the 1.6.2 install. I’m still on 2.0.11, so I don’t know if it’s a universal issue.

                  1 Reply Last reply
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                  • B bhannay

                    @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

                    ArthurA Offline
                    ArthurA Offline
                    Arthur
                    Global Moderator
                    wrote on last edited by
                    #28

                    @bhannay It's Downloader app issue. Use a VPN while downloading the app. This should fix the problem.

                    HawkH 1 Reply Last reply
                    0
                    • ArthurA Arthur

                      @bhannay It's Downloader app issue. Use a VPN while downloading the app. This should fix the problem.

                      HawkH Offline
                      HawkH Offline
                      Hawk
                      wrote on last edited by
                      #29

                      @Arthur
                      Understood and thank you.

                      1 Reply Last reply
                      0
                      • ArthurA Arthur

                        @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

                        C Offline
                        C Offline
                        CaboGuy
                        wrote on last edited by
                        #30

                        @Arthur said:

                        @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

                        Did you guys somehow "lose" 1.6.3? Its working well on my secondary TV/Firestick and I'd like to revert a couple of friends this weekend. Can't a link be put up for it, as the latest 1.6 release??

                        1 Reply Last reply
                        0
                        • HawkH Hawk

                          @bhannay
                          So, everything is working with that version?

                          B Offline
                          B Offline
                          bhannay
                          wrote on last edited by
                          #31

                          @Hawk yes the 1.6.0 version is working okay

                          HawkH 1 Reply Last reply
                          0
                          • B bhannay

                            @Hawk yes the 1.6.0 version is working okay

                            HawkH Offline
                            HawkH Offline
                            Hawk
                            wrote on last edited by
                            #32

                            @bhannay
                            Thank you for reporting it’s working. Has it been stable for you for viewing and changing channels back and forth between programs?

                            B 1 Reply Last reply
                            0
                            • HawkH Hawk

                              @bhannay
                              Thank you for reporting it’s working. Has it been stable for you for viewing and changing channels back and forth between programs?

                              B Offline
                              B Offline
                              bhannay
                              wrote on last edited by
                              #33

                              @Hawk yes so far, the 1.6.0 version has been stable and working well while changing channels and switching between programs like it always has.

                              HawkH 1 Reply Last reply
                              0
                              • B bhannay

                                @Hawk yes so far, the 1.6.0 version has been stable and working well while changing channels and switching between programs like it always has.

                                HawkH Offline
                                HawkH Offline
                                Hawk
                                wrote on last edited by
                                #34

                                @bhannay
                                Thank you, that helps others on which CatchONTV app version to choose when needed.

                                1 Reply Last reply
                                0
                                • F Offline
                                  F Offline
                                  fred24422
                                  wrote last edited by
                                  #35
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