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Attn: MOA staff

Scheduled Pinned Locked Moved Apps
35 Posts 8 Posters 960 Views 1 Watching
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  • HawkH Offline
    HawkH Offline
    Hawk
    wrote on last edited by
    #22

    Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).

    B 1 Reply Last reply
    0
    • HawkH Offline
      HawkH Offline
      Hawk
      wrote on last edited by
      #23

      @arthur
      Is there a code for 1.6.3 available?

      ArthurA 1 Reply Last reply
      0
      • HawkH Hawk

        @arthur
        Is there a code for 1.6.3 available?

        ArthurA Offline
        ArthurA Offline
        Arthur
        Global Moderator
        wrote on last edited by
        #24

        @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

        HawkH C 2 Replies Last reply
        0
        • HawkH Hawk

          Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).

          B Offline
          B Offline
          bhannay
          wrote on last edited by
          #25

          @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

          HawkH ArthurA 2 Replies Last reply
          0
          • B bhannay

            @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

            HawkH Offline
            HawkH Offline
            Hawk
            wrote on last edited by
            #26

            @bhannay
            So, everything is working with that version?

            B 1 Reply Last reply
            0
            • ArthurA Arthur

              @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

              HawkH Offline
              HawkH Offline
              Hawk
              wrote on last edited by
              #27

              @Arthur
              @bhannay reported that he had issues with the 1.6.2 install. I’m still on 2.0.11, so I don’t know if it’s a universal issue.

              1 Reply Last reply
              0
              • B bhannay

                @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

                ArthurA Offline
                ArthurA Offline
                Arthur
                Global Moderator
                wrote on last edited by
                #28

                @bhannay It's Downloader app issue. Use a VPN while downloading the app. This should fix the problem.

                HawkH 1 Reply Last reply
                0
                • ArthurA Arthur

                  @bhannay It's Downloader app issue. Use a VPN while downloading the app. This should fix the problem.

                  HawkH Offline
                  HawkH Offline
                  Hawk
                  wrote on last edited by
                  #29

                  @Arthur
                  Understood and thank you.

                  1 Reply Last reply
                  0
                  • ArthurA Arthur

                    @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

                    C Offline
                    C Offline
                    CaboGuy
                    wrote on last edited by
                    #30

                    @Arthur said:

                    @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

                    Did you guys somehow "lose" 1.6.3? Its working well on my secondary TV/Firestick and I'd like to revert a couple of friends this weekend. Can't a link be put up for it, as the latest 1.6 release??

                    1 Reply Last reply
                    0
                    • HawkH Hawk

                      @bhannay
                      So, everything is working with that version?

                      B Offline
                      B Offline
                      bhannay
                      wrote on last edited by
                      #31

                      @Hawk yes the 1.6.0 version is working okay

                      HawkH 1 Reply Last reply
                      0
                      • B bhannay

                        @Hawk yes the 1.6.0 version is working okay

                        HawkH Offline
                        HawkH Offline
                        Hawk
                        wrote on last edited by
                        #32

                        @bhannay
                        Thank you for reporting it’s working. Has it been stable for you for viewing and changing channels back and forth between programs?

                        B 1 Reply Last reply
                        0
                        • HawkH Hawk

                          @bhannay
                          Thank you for reporting it’s working. Has it been stable for you for viewing and changing channels back and forth between programs?

                          B Offline
                          B Offline
                          bhannay
                          wrote on last edited by
                          #33

                          @Hawk yes so far, the 1.6.0 version has been stable and working well while changing channels and switching between programs like it always has.

                          HawkH 1 Reply Last reply
                          0
                          • B bhannay

                            @Hawk yes so far, the 1.6.0 version has been stable and working well while changing channels and switching between programs like it always has.

                            HawkH Offline
                            HawkH Offline
                            Hawk
                            wrote on last edited by
                            #34

                            @bhannay
                            Thank you, that helps others on which CatchONTV app version to choose when needed.

                            1 Reply Last reply
                            0
                            • F Offline
                              F Offline
                              fred24422
                              wrote last edited by
                              #35
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