Attn: MOA staff
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If I switch back to the 1.6.2 version until they have the new version figured out, is the 1.6.2 version going to recognize my authorization code?
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@bhannay Yes, it will, and if you are using the new app version 2.0.11, you can check your activation prepay code inside app settings>information from the MoaTV app Home page
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@arthur
I tried the 4185818 download and it did not install. The message said it was a corrupted file -
@Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.
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Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).
@Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.
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@Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.
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@Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.
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@bhannay It's Downloader app issue. Use a VPN while downloading the app. This should fix the problem.
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@bhannay
Thank you for reporting it’s working. Has it been stable for you for viewing and changing channels back and forth between programs? -
@Hawk yes so far, the 1.6.0 version has been stable and working well while changing channels and switching between programs like it always has.
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