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My live and favourites needs attention

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  • J Offline
    J Offline
    joef
    wrote on last edited by
    #1

    Re: UI too confusing

    Agreed, way too many clicks to find what you are looking for. Possibly move favourites and my live to an easier location.

    Nyle3019N 1 Reply Last reply
    0
    • J joef

      Re: UI too confusing

      Agreed, way too many clicks to find what you are looking for. Possibly move favourites and my live to an easier location.

      Nyle3019N Offline
      Nyle3019N Offline
      Nyle3019
      Global Moderator
      wrote on last edited by
      #2

      @joef

      Thanks for the feedback — we hear you.

      We understand that the current layout can feel a bit too click-heavy, especially when you’re just trying to quickly access your content. Your suggestion about making Favorites and “My Live” more accessible is a great one, and it’s exactly the kind of input we pass along to our development team.

      Improving navigation and reducing the number of steps is something we’re actively working on, so you can expect UI adjustments and refinements in future updates.

      In the meantime, setting up and regularly updating your Favorites can still help speed things up a bit while we improve the layout.

      We appreciate you taking the time to share this — it really helps us make the app better.

      C 1 Reply Last reply
      0
      • Nyle3019N Nyle3019

        @joef

        Thanks for the feedback — we hear you.

        We understand that the current layout can feel a bit too click-heavy, especially when you’re just trying to quickly access your content. Your suggestion about making Favorites and “My Live” more accessible is a great one, and it’s exactly the kind of input we pass along to our development team.

        Improving navigation and reducing the number of steps is something we’re actively working on, so you can expect UI adjustments and refinements in future updates.

        In the meantime, setting up and regularly updating your Favorites can still help speed things up a bit while we improve the layout.

        We appreciate you taking the time to share this — it really helps us make the app better.

        C Offline
        C Offline
        CaboGuy
        wrote on last edited by
        #3

        @Nyle3019 said:

        In the meantime, setting up and regularly updating your Favorites can still help speed things up a bit while we improve the layout.

        Indeed! I'm one who had invested multiple hours doing that - for myself and at least 10 others I helped set up. Unfortunately, those were all totally wasted hours when you did the update to version 2 and we all lost EVERYTHING!

        Major "feature" request/recommendation - please make our user configuration a file that can be moved from one device to another AND can be restored after you nuke it with an update! Not only favorites, but history - if I'm in the process (I am) of watching a series with 7 seasons of 20 episodes, it's very frustrating to totally lose what episode of what season I was on!

        Ideally, configuration should be synced across multiple devices on an account.

        HawkH Nyle3019N 2 Replies Last reply
        0
        • C CaboGuy

          @Nyle3019 said:

          In the meantime, setting up and regularly updating your Favorites can still help speed things up a bit while we improve the layout.

          Indeed! I'm one who had invested multiple hours doing that - for myself and at least 10 others I helped set up. Unfortunately, those were all totally wasted hours when you did the update to version 2 and we all lost EVERYTHING!

          Major "feature" request/recommendation - please make our user configuration a file that can be moved from one device to another AND can be restored after you nuke it with an update! Not only favorites, but history - if I'm in the process (I am) of watching a series with 7 seasons of 20 episodes, it's very frustrating to totally lose what episode of what season I was on!

          Ideally, configuration should be synced across multiple devices on an account.

          HawkH Offline
          HawkH Offline
          Hawk
          wrote on last edited by
          #4

          @CaboGuy
          I get that losing your favorites and history isn’t ideal. I have so many movies & shows to watch/have watched it gets frustrating trying to remember it all. I have a tracker site I use (Trakt) that keeps all my views and watchlists on. I rely on it to know where I’m at on episodes, movies. There might be other trackers, that’s just the one I use. Free & VIP versions. Trakt app.

          1 Reply Last reply
          0
          • C CaboGuy

            @Nyle3019 said:

            In the meantime, setting up and regularly updating your Favorites can still help speed things up a bit while we improve the layout.

            Indeed! I'm one who had invested multiple hours doing that - for myself and at least 10 others I helped set up. Unfortunately, those were all totally wasted hours when you did the update to version 2 and we all lost EVERYTHING!

            Major "feature" request/recommendation - please make our user configuration a file that can be moved from one device to another AND can be restored after you nuke it with an update! Not only favorites, but history - if I'm in the process (I am) of watching a series with 7 seasons of 20 episodes, it's very frustrating to totally lose what episode of what season I was on!

            Ideally, configuration should be synced across multiple devices on an account.

            Nyle3019N Offline
            Nyle3019N Offline
            Nyle3019
            Global Moderator
            wrote on last edited by
            #5

            @CaboGuy

            Thanks for taking the time to share this — we completely understand how frustrating that experience must have been.

            Losing your Favorites and viewing progress after investing so much time setting things up — not just for yourself, but for others as well — is definitely not the experience we want for our users. We hear you.

            Your suggestion around making user configuration portable and restorable (including Favorites and watch history) is extremely valuable. The idea of syncing this data across devices tied to an account is also something we agree would significantly improve the overall experience.

            We’ve shared this feedback with our development team, as it aligns closely with ongoing efforts to improve data persistence and cross-device continuity. While we don’t have specific timelines to share just yet, this is absolutely the kind of enhancement we’re looking into.

            In the meantime, we truly appreciate your patience — and especially the effort you’ve put into helping others set things up. That kind of support doesn’t go unnoticed.

            Thanks again for raising this with us — it helps us prioritize what matters most.

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