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History and Favorites not working on new version

Scheduled Pinned Locked Moved Live Channels
26 Posts 13 Posters 852 Views 1 Watching
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  • M Offline
    M Offline
    mustbe13
    wrote on last edited by
    #11

    The new version doesn’t allow me to get back to the guide screen with favorites, sports, u.s. entertainment, etc. across the top. Yesterday it was not allowing me to navigate there at times but now it’s not allowing me to get there at all.

    4 1 Reply Last reply
    0
    • M mustbe13

      The new version doesn’t allow me to get back to the guide screen with favorites, sports, u.s. entertainment, etc. across the top. Yesterday it was not allowing me to navigate there at times but now it’s not allowing me to get there at all.

      4 Offline
      4 Offline
      4fclub
      wrote on last edited by
      #12

      @mustbe13 I have the same issue. When you go to full epg guide the channels don't show up for favorites and history. It does show up on the main My Live screen.

      1 Reply Last reply
      0
      • ArthurA Offline
        ArthurA Offline
        Arthur
        Global Moderator
        wrote on last edited by
        #13

        In the MY LIVE section:
        • Press the OK button → channel name and list will appear
        • Then press the RIGHT Navigation button twice
        👉 You will see the channel guide

        L 1 Reply Last reply
        0
        • J Offline
          J Offline
          JokerCM
          wrote on last edited by
          #14

          I lost my favorites too. But was able to save them as favorites and theybare working.

          1 Reply Last reply
          0
          • M Offline
            M Offline
            mustbe13
            wrote on last edited by
            #15

            @arthur n @4fclub hitting the center button works! Saved the day!

            1 Reply Last reply
            0
            • M Offline
              M Offline
              mustbe13
              wrote on last edited by
              #16

              So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

              4 1 Reply Last reply
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              • M mustbe13

                So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

                4 Offline
                4 Offline
                4fclub
                wrote on last edited by
                #17

                @mustbe13 said:

                So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

                Yep I reported that in another thread earlier today. I had that issue about a week ago also.

                1 Reply Last reply
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                • M Offline
                  M Offline
                  mustbe13
                  wrote on last edited by
                  #18

                  Got around the sports issue by searching for ESPN an saving to favs 👍🏼

                  1 Reply Last reply
                  0
                  • RickR Offline
                    RickR Offline
                    Rick
                    Global Moderator
                    wrote on last edited by
                    #19

                    @4fclub Kick out issue fixed with the latest version. Please update your app to version 2.0.11

                    1 Reply Last reply
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                    • ArthurA Offline
                      ArthurA Offline
                      Arthur
                      Global Moderator
                      wrote on last edited by
                      #20

                      @4fclub @mustbe13 kickout issues have been fixed with the latest version 2.0.11
                      Please update and share your feedback.

                      4 1 Reply Last reply
                      0
                      • ArthurA Arthur

                        In the MY LIVE section:
                        • Press the OK button → channel name and list will appear
                        • Then press the RIGHT Navigation button twice
                        👉 You will see the channel guide

                        L Offline
                        L Offline
                        lisamarie050 0
                        wrote on last edited by
                        #21

                        @Arthur thanks for this!

                        1 Reply Last reply
                        0
                        • M Offline
                          M Offline
                          mustbe13
                          wrote on last edited by
                          #22

                          Thanks! Will do that asap 😊

                          1 Reply Last reply
                          0
                          • ArthurA Arthur

                            @4fclub @mustbe13 kickout issues have been fixed with the latest version 2.0.11
                            Please update and share your feedback.

                            4 Offline
                            4 Offline
                            4fclub
                            wrote on last edited by
                            #23

                            @Arthur said:

                            @4fclub @mustbe13 kickout issues have been fixed with the latest version 2.0.11
                            Please update and share your feedback.

                            Checked out 2.0.11 with my Onn 4k plus box and confirm items listed in update have been fixed. Seems a little snapper. Kudos to the addition of Major League and Global Sports Plug in. Currently right now Pluto in Webcast has a message saying not available but I will report that in a new thread

                            1 Reply Last reply
                            0
                            • RickR Offline
                              RickR Offline
                              Rick
                              Global Moderator
                              wrote on last edited by
                              #24

                              @4fclub We have noticed that Pluto is not playing. Our team will resolve the issue. Thank you for your feedback.

                              1 Reply Last reply
                              0
                              • scottTigerS scottTiger

                                Favorites are working on our end.
                                If the issue continues after restarting your device, please share your device details here so we can verify and report it to the development team.

                                C Offline
                                C Offline
                                cruz
                                wrote on last edited by
                                #25

                                @scottTiger is it possible to get back the favorite section in the Home Screen at app launch. It’s more convenient. Or if the default section can be the favorite section when clicking my live

                                ArthurA 1 Reply Last reply
                                0
                                • C cruz

                                  @scottTiger is it possible to get back the favorite section in the Home Screen at app launch. It’s more convenient. Or if the default section can be the favorite section when clicking my live

                                  ArthurA Offline
                                  ArthurA Offline
                                  Arthur
                                  Global Moderator
                                  wrote on last edited by
                                  #26

                                  @cruz Unfortunately, favourite Live channels will be inside MY LIVE section. Not possible to put it on Home Page.

                                  1 Reply Last reply
                                  0

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