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History and Favorites not working on new version

Scheduled Pinned Locked Moved Live Channels
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  • 4 Offline
    4 Offline
    4fclub
    wrote on last edited by
    #6

    @Silbryleejr That does not look like version 2.0.9

    1 Reply Last reply
    0
    • G gjvd

      My google tv updated to the latest version successfully and I'm able to watch live TV just fine.
      But when I mark a channels as a favorite, the heart lights up, but there are no channels listed under the favorites screen.
      Also, there are never any channels listed under historry.

      L Offline
      L Offline
      lisamarie050 0
      wrote on last edited by
      #7

      @gjvd I also just updated and favorites aren’t working on the live tv. Also will we be able to get a live tv set up where the channels are broken out?

      1 Reply Last reply
      0
      • H Offline
        H Offline
        Holdincourt76
        wrote on last edited by
        #8

        New update most def broken

        1 Reply Last reply
        0
        • KBrewK Offline
          KBrewK Offline
          KBrew
          wrote on last edited by
          #9

          Maybe they have fixed it already but my Favorites and History are working just fine on the new platform.

          1 Reply Last reply
          0
          • G Offline
            G Offline
            gjvd
            wrote on last edited by
            #10

            It's different but other than the history/favorites, its working fine. Noticed that the 7x24 section has changed... looks like they've pulled in iPlayer and other feeds. Need to check it out more. To me, the picture are as good if not better than previous version

            1 Reply Last reply
            0
            • M Offline
              M Offline
              mustbe13
              wrote on last edited by
              #11

              The new version doesn’t allow me to get back to the guide screen with favorites, sports, u.s. entertainment, etc. across the top. Yesterday it was not allowing me to navigate there at times but now it’s not allowing me to get there at all.

              4 1 Reply Last reply
              0
              • M mustbe13

                The new version doesn’t allow me to get back to the guide screen with favorites, sports, u.s. entertainment, etc. across the top. Yesterday it was not allowing me to navigate there at times but now it’s not allowing me to get there at all.

                4 Offline
                4 Offline
                4fclub
                wrote on last edited by
                #12

                @mustbe13 I have the same issue. When you go to full epg guide the channels don't show up for favorites and history. It does show up on the main My Live screen.

                1 Reply Last reply
                0
                • ArthurA Offline
                  ArthurA Offline
                  Arthur
                  Global Moderator
                  wrote on last edited by
                  #13

                  In the MY LIVE section:
                  • Press the OK button → channel name and list will appear
                  • Then press the RIGHT Navigation button twice
                  👉 You will see the channel guide

                  L 1 Reply Last reply
                  0
                  • J Offline
                    J Offline
                    JokerCM
                    wrote on last edited by
                    #14

                    I lost my favorites too. But was able to save them as favorites and theybare working.

                    1 Reply Last reply
                    0
                    • M Offline
                      M Offline
                      mustbe13
                      wrote on last edited by
                      #15

                      @arthur n @4fclub hitting the center button works! Saved the day!

                      1 Reply Last reply
                      0
                      • M Offline
                        M Offline
                        mustbe13
                        wrote on last edited by
                        #16

                        So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

                        4 1 Reply Last reply
                        0
                        • M mustbe13

                          So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

                          4 Offline
                          4 Offline
                          4fclub
                          wrote on last edited by
                          #17

                          @mustbe13 said:

                          So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

                          Yep I reported that in another thread earlier today. I had that issue about a week ago also.

                          1 Reply Last reply
                          0
                          • M Offline
                            M Offline
                            mustbe13
                            wrote on last edited by
                            #18

                            Got around the sports issue by searching for ESPN an saving to favs 👍🏼

                            1 Reply Last reply
                            0
                            • RickR Offline
                              RickR Offline
                              Rick
                              Global Moderator
                              wrote on last edited by
                              #19

                              @4fclub Kick out issue fixed with the latest version. Please update your app to version 2.0.11

                              1 Reply Last reply
                              0
                              • ArthurA Offline
                                ArthurA Offline
                                Arthur
                                Global Moderator
                                wrote on last edited by
                                #20

                                @4fclub @mustbe13 kickout issues have been fixed with the latest version 2.0.11
                                Please update and share your feedback.

                                4 1 Reply Last reply
                                0
                                • ArthurA Arthur

                                  In the MY LIVE section:
                                  • Press the OK button → channel name and list will appear
                                  • Then press the RIGHT Navigation button twice
                                  👉 You will see the channel guide

                                  L Offline
                                  L Offline
                                  lisamarie050 0
                                  wrote on last edited by
                                  #21

                                  @Arthur thanks for this!

                                  1 Reply Last reply
                                  0
                                  • M Offline
                                    M Offline
                                    mustbe13
                                    wrote on last edited by
                                    #22

                                    Thanks! Will do that asap 😊

                                    1 Reply Last reply
                                    0
                                    • ArthurA Arthur

                                      @4fclub @mustbe13 kickout issues have been fixed with the latest version 2.0.11
                                      Please update and share your feedback.

                                      4 Offline
                                      4 Offline
                                      4fclub
                                      wrote on last edited by
                                      #23

                                      @Arthur said:

                                      @4fclub @mustbe13 kickout issues have been fixed with the latest version 2.0.11
                                      Please update and share your feedback.

                                      Checked out 2.0.11 with my Onn 4k plus box and confirm items listed in update have been fixed. Seems a little snapper. Kudos to the addition of Major League and Global Sports Plug in. Currently right now Pluto in Webcast has a message saying not available but I will report that in a new thread

                                      1 Reply Last reply
                                      0
                                      • RickR Offline
                                        RickR Offline
                                        Rick
                                        Global Moderator
                                        wrote on last edited by
                                        #24

                                        @4fclub We have noticed that Pluto is not playing. Our team will resolve the issue. Thank you for your feedback.

                                        1 Reply Last reply
                                        0
                                        • scottTigerS scottTiger

                                          Favorites are working on our end.
                                          If the issue continues after restarting your device, please share your device details here so we can verify and report it to the development team.

                                          C Offline
                                          C Offline
                                          cruz
                                          wrote on last edited by
                                          #25

                                          @scottTiger is it possible to get back the favorite section in the Home Screen at app launch. It’s more convenient. Or if the default section can be the favorite section when clicking my live

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