History and Favorites not working on new version

[gjvd]

My google tv updated to the latest version successfully and I'm able to watch live TV just fine.
But when I mark a channels as a favorite, the heart lights up, but there are no channels listed under the favorites screen.
Also, there are never any channels listed under historry.

[Nyle3019]

@gjvd

Hi,
It sounds like you're not alone—this seems to be a bug affecting the latest update.
A few things you can try while waiting for a fix: • Restart your Google TV and relaunch the app
• Clear the app cache (Settings > Apps > [App Name] > Clear Cache)
• Log out and log back into your account
• If possible, reinstall the app completely
If none of those work, it’s likely an issue with the new version itself, especially since the “heart” is registering but Favorites and History aren’t populating. I’d recommend reporting it through the app’s support/feedback section so the developers can address it in the next update.
Hopefully they push a fix soon—Favorites and History are pretty essential features.

[scottTiger]

Favorites are working on our end.
If the issue continues after restarting your device, please share your device details here so we can verify and report it to the development team.

[scottTiger]

It would be appreciated if other members could also test the Favorite feature and share their feedback here

[Trams]

this is not the New version

[4fclub]

@Silbryleejr That does not look like version 2.0.9

[lisamarie050 0]

@gjvd I also just updated and favorites aren’t working on the live tv. Also will we be able to get a live tv set up where the channels are broken out?

[Holdincourt76]

New update most def broken

[KBrew]

Maybe they have fixed it already but my Favorites and History are working just fine on the new platform.

[gjvd]

It's different but other than the history/favorites, its working fine. Noticed that the 7x24 section has changed... looks like they've pulled in iPlayer and other feeds. Need to check it out more. To me, the picture are as good if not better than previous version

[mustbe13]

The new version doesn’t allow me to get back to the guide screen with favorites, sports, u.s. entertainment, etc. across the top. Yesterday it was not allowing me to navigate there at times but now it’s not allowing me to get there at all.

[4fclub]

@mustbe13 I have the same issue. When you go to full epg guide the channels don't show up for favorites and history. It does show up on the main My Live screen.

[Arthur]

In the MY LIVE section:
• Press the OK button → channel name and list will appear
• Then press the RIGHT Navigation button twice
You will see the channel guide

[JokerCM]

I lost my favorites too. But was able to save them as favorites and theybare working.

[mustbe13]

@arthur n @4fclub hitting the center button works! Saved the day!

[mustbe13]

So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

[4fclub]

@mustbe13 said:

So now when I navigate to sports and try to hit 6 o’clock on the dial on my controller and scroll down to select the channel it takes me to my home screen. 🤬

Yep I reported that in another thread earlier today. I had that issue about a week ago also.

[mustbe13]

Got around the sports issue by searching for ESPN an saving to favs

[Rick]

@4fclub Kick out issue fixed with the latest version. Please update your app to version 2.0.11

[Arthur]

@4fclub @mustbe13 kickout issues have been fixed with the latest version 2.0.11
Please update and share your feedback.