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Terrible roll out

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  • J Offline
    J Offline
    Jburge25
    wrote on last edited by
    #2

    This new update is definitely not it. Don't like that the replay speed adjuster has been taken away as well. Doesn't matter because I can't play anything anyway

    B 1 Reply Last reply
    0
    • J Jburge25

      This new update is definitely not it. Don't like that the replay speed adjuster has been taken away as well. Doesn't matter because I can't play anything anyway

      B Offline
      B Offline
      billysellas
      wrote on last edited by
      #3

      @Jburge25 the whole thing is garbage. The old app was amazing because of the simplicity of it. Finally an iptv service that with a simple EPG. All this is trying to hard and failing, miserably

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      • ArthurA Offline
        ArthurA Offline
        Arthur
        Global Moderator
        wrote on last edited by
        #4

        @billysellas
        Thank you for sharing your feedback on both the new and previous versions of the app. We will forward your input to management for further review.

        1 Reply Last reply
        0
        • R Offline
          R Offline
          rrich911
          wrote on last edited by
          #5

          My movie section is gone and I can't get live tv under the home tab. It just seems to load a lot of sports stuff

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          • ArthurA Offline
            ArthurA Offline
            Arthur
            Global Moderator
            wrote on last edited by
            #6

            @rrich911, this is where the LIVE section is, and if the Movies section is blank, then you need to use a VPN with the Chicago, Washington DC, Los Angeles server.
            646869ec-417f-41a1-a294-5968ad6fe3c4-image.jpeg

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            • R Offline
              R Offline
              rrich911
              wrote on last edited by
              #7

              OK, I'll give it a try. For a lot of people (especially old people) that are not tech savvy like you it is a very long and daunting task to have to buy and install vpn's and do hours of work trying to get everything to run right. The reason I went with CatchOn is the simplicity of the menu system.

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              • M Offline
                M Offline
                mbenter
                wrote on last edited by
                #8

                2.09 works fine

                1 Reply Last reply
                0
                • S Offline
                  S Offline
                  ssantanello1
                  wrote on last edited by
                  #9

                  I agree with all of these. This update is terrible. Harder to navigate. I used to let my elderly grandmother use the service. Now she won’t have any clue what to do. What a tradgedy. PLEASE go back to the old layout.

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                  • ArthurA Offline
                    ArthurA Offline
                    Arthur
                    Global Moderator
                    wrote on last edited by
                    #10

                    @ssantanello1 it needs little brainwork to be familiar with new user interface, once get used to it this will feel like the old interface too. Still if you want to use old interface, please contact Live Chat Support.

                    S 1 Reply Last reply
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                    • ArthurA Arthur

                      @ssantanello1 it needs little brainwork to be familiar with new user interface, once get used to it this will feel like the old interface too. Still if you want to use old interface, please contact Live Chat Support.

                      S Offline
                      S Offline
                      ssantanello1
                      wrote on last edited by
                      #11

                      @Arthur I hate to disagree with you but this update is bad all around. It now takes 10x as long for the app to load upon opening. Because it’s trying to load 100 different processes and complicated ui elements. My life is significantly harder to navigate. It has deleted all favorites. Catch on was flawless before.

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                      • ArthurA Offline
                        ArthurA Offline
                        Arthur
                        Global Moderator
                        wrote on last edited by
                        #12

                        @ssantanello1, contact Live Chat Support if you want to revert to the old app version.

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