Betmoa
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I decided to give betmoa a shot. I really like the tv package and thought the service was great.
I received the free $50 token and started betting. Made some winnings but then am told no withdrawals of tokens is available during the beta phase.
When will the beta phase be complete??
I was told deposited money can be withdrawn. So I made a $100 deposit. Used that deposit and got it up to $700. I requested a withdrawal of my original $100. After a bunch of messaging with different agents they told me that it was being processed. After 2 days I finally received the $100.
I didn’t think it would take that long but oh well I got it back. I then said I want to withdraw the remaining $600 winnings. I had to go through the whole thing again, them telling me that tokens can not be withdrawn, and me saying it’s not tokens it’s winnings from my deposit. Then they told me that to withdraw winnings it has to be 5x your deposit. Which i told them it was. They finally said okay we see that it’s eligible, but then they said and I quote “we’re currently in beta phase, and withdrawals are still subject to a final review and system processing. At this time, we can’t provide an exact processing date or timeframe as we’re still preparing and optimizing the system, we will update you as soon as your withdrawal is ready to be processed”. I then quoted the terms and conditions stating winnings made from deposits may be eligible for withdrawal at any time.
They then said “We apologize for the confusion. As we are still in beta phasing, our deposit system is not fully ready. Unfortunately, one of our agents mistakenly accepted your deposit due to this ongoing setup”.
So luckily I received my $100 back, but I’d caution anyone who is depositing money.
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I decided to give betmoa a shot. I really like the tv package and thought the service was great.
I received the free $50 token and started betting. Made some winnings but then am told no withdrawals of tokens is available during the beta phase.
When will the beta phase be complete??
I was told deposited money can be withdrawn. So I made a $100 deposit. Used that deposit and got it up to $700. I requested a withdrawal of my original $100. After a bunch of messaging with different agents they told me that it was being processed. After 2 days I finally received the $100.
I didn’t think it would take that long but oh well I got it back. I then said I want to withdraw the remaining $600 winnings. I had to go through the whole thing again, them telling me that tokens can not be withdrawn, and me saying it’s not tokens it’s winnings from my deposit. Then they told me that to withdraw winnings it has to be 5x your deposit. Which i told them it was. They finally said okay we see that it’s eligible, but then they said and I quote “we’re currently in beta phase, and withdrawals are still subject to a final review and system processing. At this time, we can’t provide an exact processing date or timeframe as we’re still preparing and optimizing the system, we will update you as soon as your withdrawal is ready to be processed”. I then quoted the terms and conditions stating winnings made from deposits may be eligible for withdrawal at any time.
They then said “We apologize for the confusion. As we are still in beta phasing, our deposit system is not fully ready. Unfortunately, one of our agents mistakenly accepted your deposit due to this ongoing setup”.
So luckily I received my $100 back, but I’d caution anyone who is depositing money.
Hello,
Thank you for sharing your experience, and we sincerely apologize for the confusion and inconsistent information you received. As BetMoA is currently in its beta testing phase, some features and internal processes are still being finalized, and unfortunately an agent mistakenly processed your deposit while the system was still under preparation.Please rest assured that your eligible balance is safe and has been recorded. Your withdrawal request remains under review, and you will be prioritized for processing once the withdrawal system is fully operational. We truly appreciate your patience and understanding as we work to improve the platform and provide a smoother experience for all users.
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Hello,
Thank you for sharing your experience, and we sincerely apologize for the confusion and inconsistent information you received. As BetMoA is currently in its beta testing phase, some features and internal processes are still being finalized, and unfortunately an agent mistakenly processed your deposit while the system was still under preparation.Please rest assured that your eligible balance is safe and has been recorded. Your withdrawal request remains under review, and you will be prioritized for processing once the withdrawal system is fully operational. We truly appreciate your patience and understanding as we work to improve the platform and provide a smoother experience for all users.
Is there a timeline for the beta phase? Weeks, months, years?
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Is there a timeline for the beta phase? Weeks, months, years?
Thank you for your question. At this time, we don't have a confirmed timeline for when the beta phase will end. Our team is focused on ensuring the platform is fully tested, stable, and secure before the full launch. We appreciate your patience and will announce the official end of the beta phase as soon as it's finalized. Thank you for being part of our beta testing.
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I decided to give betmoa a shot. I really like the tv package and thought the service was great.
I received the free $50 token and started betting. Made some winnings but then am told no withdrawals of tokens is available during the beta phase.
When will the beta phase be complete??
I was told deposited money can be withdrawn. So I made a $100 deposit. Used that deposit and got it up to $700. I requested a withdrawal of my original $100. After a bunch of messaging with different agents they told me that it was being processed. After 2 days I finally received the $100.
I didn’t think it would take that long but oh well I got it back. I then said I want to withdraw the remaining $600 winnings. I had to go through the whole thing again, them telling me that tokens can not be withdrawn, and me saying it’s not tokens it’s winnings from my deposit. Then they told me that to withdraw winnings it has to be 5x your deposit. Which i told them it was. They finally said okay we see that it’s eligible, but then they said and I quote “we’re currently in beta phase, and withdrawals are still subject to a final review and system processing. At this time, we can’t provide an exact processing date or timeframe as we’re still preparing and optimizing the system, we will update you as soon as your withdrawal is ready to be processed”. I then quoted the terms and conditions stating winnings made from deposits may be eligible for withdrawal at any time.
They then said “We apologize for the confusion. As we are still in beta phasing, our deposit system is not fully ready. Unfortunately, one of our agents mistakenly accepted your deposit due to this ongoing setup”.
So luckily I received my $100 back, but I’d caution anyone who is depositing money.
@scottnoble92 same Happened to me got the $50 credit turned it to $600 and now they won’t let me withdraw my winning tells me every time it’s in beta this was over a month ago and still over $600 just sitting in my account I can’t use
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@scottnoble92 same Happened to me got the $50 credit turned it to $600 and now they won’t let me withdraw my winning tells me every time it’s in beta this was over a month ago and still over $600 just sitting in my account I can’t use
We understand your concern and sincerely apologize for the frustration this has caused.
At this time, BetMoA is still in its beta testing phase. Winnings generated from the free $50 beta token are not yet eligible for withdrawal until the beta period is complete and the withdrawal system is officially enabled.
Please rest assured that your balance remains safe in your account. Once the beta phase concludes and withdrawals are activated, eligible balances will be processed according to our withdrawal policy.
We truly appreciate your patience and support while we continue improving the platform.
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