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Attn: MOA staff

Scheduled Pinned Locked Moved Apps
35 Posts 8 Posters 949 Views 1 Watching
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  • E Electrilizer

    I have been using the firestick 4k max for all of them and never have issues with the app running "Catchon App" They changed the app around so yes it will take time for them to fix all the bugs/issues. It's never a quick fix. I'm even having issues but i know it's the app it will take time. Patience is needed. Hope this helps. We're all waiting and possibly having the same issues as well. New update in my opinion looks nice though.

    HawkH Offline
    HawkH Offline
    Hawk
    wrote on last edited by
    #9

    @Electrilizer
    Did you stay with MoaTV 2.0.11 or did you go back to CatchOnTV 1.6?
    The new version needs to be optimized like the developers have said but for me it’s been pretty solid and the picture quality is really nice. A first run of anything needs to be improved on, so patience is a key factor in the process.

    G E 2 Replies Last reply
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    • HawkH Hawk

      @Electrilizer
      Did you stay with MoaTV 2.0.11 or did you go back to CatchOnTV 1.6?
      The new version needs to be optimized like the developers have said but for me it’s been pretty solid and the picture quality is really nice. A first run of anything needs to be improved on, so patience is a key factor in the process.

      G Offline
      G Offline
      gb6000
      wrote on last edited by
      #10

      @Hawk How does one go back to Catchon Tv. I would in the bank of an eye

      HawkH 1 Reply Last reply
      0
      • B billysellas

        @Hawk so if I’m reading this correctly, i was not given correct information from Aaron yesterday? He said Firestick 4k max is the best

        HawkH Offline
        HawkH Offline
        Hawk
        wrote on last edited by
        #11

        @billysellas
        It’s hard to say if I don’t know what was said in your whole conversation. Someone mentioned (Arthur?) that while developing MoaTV, devices didn’t have the type of issues that are now being faced. So, maybe the chat support were told that certain devices were indeed fine for the MoaTV OS, but when you throw in variables like far away servers to talk to, there can be a slow down of the data being shared especially the high quality video that’s being shown. What I do know is that most people that have mentioned buffering have also said Firestick. So, through observation of a lot of the posts there seems to be two options:

        1. Stay with the latest version of MoaTV (2.0.11) and expect there to be hiccups in the system just like any version of a OS that’s going through trial and error.

        2. Revert back to CatchOnTV (1.6._) to see if that solves the issues that one is facing.

        1 Reply Last reply
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        • G gb6000

          @Hawk How does one go back to Catchon Tv. I would in the bank of an eye

          HawkH Offline
          HawkH Offline
          Hawk
          wrote on last edited by
          #12

          @gb6000
          I did it once and everything seemed fine but someone else mentioned that they had a glitch. YMMV.

          If you’re having streaming issues with the new MoaTV app (2.0.9 or 2.0.11) there’s always the option to switch back to the last CatchOnTV app (1.6.2) using the Downloader app. http://aftv.news/4185818 is the one to search for and then don’t update the app each time when asked if you’d like to update.

          C 1 Reply Last reply
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          • HawkH Hawk

            @gb6000
            I did it once and everything seemed fine but someone else mentioned that they had a glitch. YMMV.

            If you’re having streaming issues with the new MoaTV app (2.0.9 or 2.0.11) there’s always the option to switch back to the last CatchOnTV app (1.6.2) using the Downloader app. http://aftv.news/4185818 is the one to search for and then don’t update the app each time when asked if you’d like to update.

            C Offline
            C Offline
            CaboGuy
            wrote on last edited by
            #13

            @Hawk said:

            @gb6000
            I did it once and everything seemed fine but someone else mentioned that they had a glitch. YMMV.

            If you’re having streaming issues with the new MoaTV app (2.0.9 or 2.0.11) there’s always the option to switch back to the last CatchOnTV app (1.6.2) using the Downloader app. http://aftv.news/4185818 is the one to search for and then don’t update the app each time when asked if you’d like to update.

            FWIW, 1.6.2 was not the last version, my 2nd Firestick is running 1.6.3. Is there a reason why you're steering everyone back to 1.6.2 instead of 1.6.3 (which seems to be working well for me?)

            HawkH 1 Reply Last reply
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            • HawkH Hawk

              @Electrilizer
              Did you stay with MoaTV 2.0.11 or did you go back to CatchOnTV 1.6?
              The new version needs to be optimized like the developers have said but for me it’s been pretty solid and the picture quality is really nice. A first run of anything needs to be improved on, so patience is a key factor in the process.

              E Offline
              E Offline
              Electrilizer
              wrote on last edited by
              #14

              @Hawk I have just kept it on the latest version. I have patience for it. It's other people that I got it for that don't. Lol

              1 Reply Last reply
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              • C CaboGuy

                @Hawk said:

                @gb6000
                I did it once and everything seemed fine but someone else mentioned that they had a glitch. YMMV.

                If you’re having streaming issues with the new MoaTV app (2.0.9 or 2.0.11) there’s always the option to switch back to the last CatchOnTV app (1.6.2) using the Downloader app. http://aftv.news/4185818 is the one to search for and then don’t update the app each time when asked if you’d like to update.

                FWIW, 1.6.2 was not the last version, my 2nd Firestick is running 1.6.3. Is there a reason why you're steering everyone back to 1.6.2 instead of 1.6.3 (which seems to be working well for me?)

                HawkH Offline
                HawkH Offline
                Hawk
                wrote on last edited by
                #15

                @CaboGuy
                I don’t have 1.6.3 downloaded or the link to it. If you have the link I’ll put that up instead.

                1 Reply Last reply
                0
                • B Offline
                  B Offline
                  bhannay
                  wrote on last edited by
                  #16

                  If I switch back to the 1.6.2 version until they have the new version figured out, is the 1.6.2 version going to recognize my authorization code?

                  ArthurA 1 Reply Last reply
                  0
                  • B bhannay

                    If I switch back to the 1.6.2 version until they have the new version figured out, is the 1.6.2 version going to recognize my authorization code?

                    ArthurA Offline
                    ArthurA Offline
                    Arthur
                    Global Moderator
                    wrote on last edited by
                    #17

                    @bhannay Yes, it will, and if you are using the new app version 2.0.11, you can check your activation prepay code inside app settings>information from the MoaTV app Home page

                    B 1 Reply Last reply
                    0
                    • ArthurA Arthur

                      @bhannay Yes, it will, and if you are using the new app version 2.0.11, you can check your activation prepay code inside app settings>information from the MoaTV app Home page

                      B Offline
                      B Offline
                      bhannay
                      wrote on last edited by
                      #18

                      @Arthur Thanks I'll give that a try

                      B 1 Reply Last reply
                      0
                      • B bhannay

                        @Arthur Thanks I'll give that a try

                        B Offline
                        B Offline
                        bhannay
                        wrote on last edited by
                        #19

                        @arthur
                        I tried the 4185818 download and it did not install. The message said it was a corrupted file

                        HawkH 1 Reply Last reply
                        0
                        • B bhannay

                          @arthur
                          I tried the 4185818 download and it did not install. The message said it was a corrupted file

                          HawkH Offline
                          HawkH Offline
                          Hawk
                          wrote on last edited by Hawk
                          #20

                          @bhannay
                          Try redownloading the file as it might’ve not quite downloaded all the way.

                          B 1 Reply Last reply
                          0
                          • HawkH Hawk

                            @bhannay
                            Try redownloading the file as it might’ve not quite downloaded all the way.

                            B Offline
                            B Offline
                            bhannay
                            wrote on last edited by
                            #21

                            @Hawk I did 3 times and got the same result. However I did find how to get to my favorites, it's a long process but when I scroll through them the app crashes.

                            1 Reply Last reply
                            0
                            • HawkH Offline
                              HawkH Offline
                              Hawk
                              wrote on last edited by
                              #22

                              Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).

                              B 1 Reply Last reply
                              0
                              • HawkH Offline
                                HawkH Offline
                                Hawk
                                wrote on last edited by
                                #23

                                @arthur
                                Is there a code for 1.6.3 available?

                                ArthurA 1 Reply Last reply
                                0
                                • HawkH Hawk

                                  @arthur
                                  Is there a code for 1.6.3 available?

                                  ArthurA Offline
                                  ArthurA Offline
                                  Arthur
                                  Global Moderator
                                  wrote on last edited by
                                  #24

                                  @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

                                  HawkH C 2 Replies Last reply
                                  0
                                  • HawkH Hawk

                                    Did you totally uninstall the CatchONtv app, clear the cache, and restart the device before trying again each time? Are you using Downloader? Just trying figure out why the file is corrupted. There’s also another code for 1.6.0 (8167457).

                                    B Offline
                                    B Offline
                                    bhannay
                                    wrote on last edited by
                                    #25

                                    @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

                                    HawkH ArthurA 2 Replies Last reply
                                    0
                                    • B bhannay

                                      @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

                                      HawkH Offline
                                      HawkH Offline
                                      Hawk
                                      wrote on last edited by
                                      #26

                                      @bhannay
                                      So, everything is working with that version?

                                      B 1 Reply Last reply
                                      0
                                      • ArthurA Arthur

                                        @Hawk Unfortunately no, you can get version 1.6.2 by contacting Live Chat Support.

                                        HawkH Offline
                                        HawkH Offline
                                        Hawk
                                        wrote on last edited by
                                        #27

                                        @Arthur
                                        @bhannay reported that he had issues with the 1.6.2 install. I’m still on 2.0.11, so I don’t know if it’s a universal issue.

                                        1 Reply Last reply
                                        0
                                        • B bhannay

                                          @Hawk I am using Downloader. This time I did what you suggested, and I got a redirect error on the 4185818 code. However, the 8167457 installed without issue, so I guess I'll use that one for now until they get the new version figured out.

                                          ArthurA Offline
                                          ArthurA Offline
                                          Arthur
                                          Global Moderator
                                          wrote on last edited by
                                          #28

                                          @bhannay It's Downloader app issue. Use a VPN while downloading the app. This should fix the problem.

                                          HawkH 1 Reply Last reply
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