List building error?
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Hello, and we apologize for the inconvenience.
To help us identify the issue more quickly, could you please let us know exactly at which stage the problem occurred?
(For example, was it during installation or when launching the app, etc...)
Thank you. -
Our technical team believes this issue may be caused by a firewall or antivirus program preventing the required files from being downloaded properly.
Could you please try the following:
first, uninstall the currently installed app, then temporarily disable your firewall or pause your antivirus program, and try downloading and launching the app again.If the same issue continues after that, please let us know.
Thank you.
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