Enterprise MOATV (will not load)
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Ever since catchon has switched over to enterprise MOATV it has been time consuming to reboot, reinstall, etc., etc. I have talked to a representative several times and it’s always has the same outcome. They just tell me to load the old app back so I guess they're telling people their old app works better…..so why do we have the new app ?….. also after loading the old app back, you have to hit cancel every time you turn your TV on because if you hit update it will take you back to the new app that doesn’t work….. will this ever be fixed ? Idk
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Ever since catchon has switched over to enterprise MOATV it has been time consuming to reboot, reinstall, etc., etc. I have talked to a representative several times and it’s always has the same outcome. They just tell me to load the old app back so I guess they're telling people their old app works better…..so why do we have the new app ?….. also after loading the old app back, you have to hit cancel every time you turn your TV on because if you hit update it will take you back to the new app that doesn’t work….. will this ever be fixed ? Idk
@Dalton-0 I’ve had problems every day. Buffering galore the last few days. You talk to customer support, they copy and paste their bullshit “trouble shooting” script and then blame you.
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Ever since catchon has switched over to enterprise MOATV it has been time consuming to reboot, reinstall, etc., etc. I have talked to a representative several times and it’s always has the same outcome. They just tell me to load the old app back so I guess they're telling people their old app works better…..so why do we have the new app ?….. also after loading the old app back, you have to hit cancel every time you turn your TV on because if you hit update it will take you back to the new app that doesn’t work….. will this ever be fixed ? Idk
@Dalton-0 A new update will be released soon. Our development team is actively working on the reported issues and continuously rolling out improvements.
We apologize for any confusion caused by multiple updates happening in a short period of time. However, please rest assured that we are closely monitoring everything and will keep refining the system. We truly appreciate your patience and support as we continue to improve.
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