Remember when?
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Does anyone else, who has been with this company since “Catchon”, for years, remember when the app never crashed. When the app didn’t buffer every 30 seconds? When the PPV channels didn’t crash all the time? Or when the app didn’t take forever to load? Those were the days
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Does anyone else, who has been with this company since “Catchon”, for years, remember when the app never crashed. When the app didn’t buffer every 30 seconds? When the PPV channels didn’t crash all the time? Or when the app didn’t take forever to load? Those were the days
We hear you—and we understand the frustration.
A lot has changed since the earlier “Catchon” days, including major updates to the app, new features, and increased user demand. While these improvements aim to bring more content and flexibility, they can sometimes impact stability if not perfectly optimized.
That said, constant buffering, crashes, and slow loading are definitely not the experience we want for our users. Our team is actively working on improving performance, especially for live and PPV channels.
In the meantime, we recommend making sure you’re on the latest app version, restarting the app/device, and checking your internet connection, as these can help reduce some of the issues.
We truly appreciate long-time users like you, and your feedback helps us continue improving.
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We hear you—and we understand the frustration.
A lot has changed since the earlier “Catchon” days, including major updates to the app, new features, and increased user demand. While these improvements aim to bring more content and flexibility, they can sometimes impact stability if not perfectly optimized.
That said, constant buffering, crashes, and slow loading are definitely not the experience we want for our users. Our team is actively working on improving performance, especially for live and PPV channels.
In the meantime, we recommend making sure you’re on the latest app version, restarting the app/device, and checking your internet connection, as these can help reduce some of the issues.
We truly appreciate long-time users like you, and your feedback helps us continue improving.
@Nyle3019 I have the latest version. I have gig speed internet. I force quit, clear cache and restart all the time. It’s your end. We didn’t pay for crap service.
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@billysellas latest version 2.0.11 has fixed kickout issues
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@billysellas latest version 2.0.11 has fixed kickout issues
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@Arthur now fix the channels that are down all day.
@billysellas Please contact Live Chat Support with the correct channel name that is down; they will fix it immediately.
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@billysellas Please contact Live Chat Support with the correct channel name that is down; they will fix it immediately.
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Channels down again. What a joke
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@billysellas Please contact Live Chat Support with the correct channel name that is down; they will fix it immediately.
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@Arthur it’s our job to tell you every channel that is down? Odd, I thought, since we pay you for service, that you would be the ones to do that.
@billysellas Whenever a channel is down LIVE or Sports Events, please get in touch with Live Chat Support with the correct channel/game name, and they will fix it instantly.
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@billysellas Whenever a channel is down LIVE or Sports Events, please get in touch with Live Chat Support with the correct channel/game name, and they will fix it instantly.
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@Arthur just fix the damn app. It’s freezing again. Currently USA network. All day has been every premium channel
Hello,
We’re aware of the freezing issues affecting USA Network and all premium channels today. Our technical team is actively investigating this widespread performance problem.
To help us resolve this faster, If the issue persists, please provide your device model, app version, and any error messages so our technical team can investigate and implement a fix as quickly as possible.
We apologize for the inconvenience and appreciate your patience while we work on a fix.
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Official announcements from our team including platform updates, new features, maintenance notices, and important service information. This category is the best place to stay informed about everything happening on the platform.
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Discuss live TV channels, movies, VOD content, and recommended programs. Share what you're watching, discover new content, and talk about your favorite shows and channels.
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Technical support for apps, devices, and players. Ask questions about installation, configuration, login issues, buffering problems, or compatibility with different devices.
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BetMoA is a sports entertainment platform connected to the ChannelMoA ecosystem, allowing users to enjoy live sports streaming together with real-time sports betting features.
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