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  5. New update is very disappointing. 24/7 video is terrible.
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New update is very disappointing. 24/7 video is terrible.

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  • M Offline
    M Offline
    mm
    wrote on last edited by
    #1

    The new 24/7 video option is terrible. The old one was amazing, just pick from a huge catalog of shows and random episodes play all day. Now there is a very limited selection, confusing to navigate. Overall very disappointed in this new update.

    Nyle3019N TramsT 2 Replies Last reply
    0
    • B Offline
      B Offline
      BillyB
      wrote on last edited by
      #2

      If it's any help until they (hopefully) sort out the 24/7 video content that disappeared, you can revert back to the previous Moa/CatchOn version. Delete the new version, then use the Downloader app and install the previous version with this link: http://aftv.news/8167457

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      • M mm

        The new 24/7 video option is terrible. The old one was amazing, just pick from a huge catalog of shows and random episodes play all day. Now there is a very limited selection, confusing to navigate. Overall very disappointed in this new update.

        Nyle3019N Offline
        Nyle3019N Offline
        Nyle3019
        Global Moderator
        wrote on last edited by Nyle3019
        #3

        @mm
        Hi,
        Thanks for your feedback — and sorry to hear the new 24/7 video feature isn’t working as expected for you.

        Some of the issues like limited content or confusing navigation can sometimes be affected by app data or loading errors after an update.

        Please try the following steps to improve your experience:
        : Restart the app and your device
        : Clear app cache/data (or reinstall the app for a clean setup)
        : Check your internet connection (stable connection is important for loading full content lists)
        : Log out and log back in to refresh your account data
        : Make sure you’re on the latest app version
        If the catalog still appears limited after these steps, it may be due to content still being updated or synced on the server side, which can vary by region and device.

        We also recommend spending a bit of time in different categories/sections, as the new layout organizes content differently compared to the old “random play” system.

        If the issue continues, please send us:
        • Your device model
        • App version
        • Screenshot of the 24/7 section
        We’ll check it further for you.

        Thanks for your patience while we continue improving the feature.

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        • M Offline
          M Offline
          mbenter
          wrote on last edited by
          #4

          Actually i like it better. As long as they put all the old stuff under 24/7 section it will be an improvement.

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          • S Offline
            S Offline
            ssantanello1
            wrote on last edited by
            #5

            Yea the new 24/7 video is actually unusable. 10 different version of every streaming service? Just go back the the list of shows and movies. This is way too much and very confusing

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            • ArthurA Offline
              ArthurA Offline
              Arthur
              Global Moderator
              wrote on last edited by Arthur
              #6

              @ssantanello1 Most of the content that was available in the 24/7 section before the update is available in our Movies and Series lineup.

              With the latest update, the 24/7 section includes content from platforms like Sky Store Premier, BBC iPlayer, Hulu, HBO Max, Amazon Prime Video, Apple TV+, Peacock, Paramount+, and many more.

              Each category also has an “INFO” channel, usually placed as the first or second channel. This INFO channel works like a guide (EPG), where you can see what content is currently playing on the other channels in the same category.
              52b43465-9146-48d9-8756-f7ebe1187fda-image.jpeg

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              • M mm

                The new 24/7 video option is terrible. The old one was amazing, just pick from a huge catalog of shows and random episodes play all day. Now there is a very limited selection, confusing to navigate. Overall very disappointed in this new update.

                TramsT Offline
                TramsT Offline
                Trams
                wrote on last edited by
                #7

                @mm Old 24x7, we will post under New one for you. Thanks

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                • M Offline
                  M Offline
                  mm
                  wrote on last edited by
                  #8

                  Yeah I ended up reverting all my devices back to the old version. Any word on if they updated the 24/7 video back to how it was on the new version of the app?

                  HawkH 1 Reply Last reply
                  0
                  • M mm

                    Yeah I ended up reverting all my devices back to the old version. Any word on if they updated the 24/7 video back to how it was on the new version of the app?

                    HawkH Offline
                    HawkH Offline
                    Hawk
                    wrote on last edited by
                    #9

                    @mm They do have 24/7 Movies and 24/7 Series listed. Is this what you’re looking for? Do you just pick a show and just let it roll to watch?

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