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About USA Majorleagues Plugin

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  • B Offline
    B Offline
    bdatoolman
    wrote on last edited by
    #2

    Love how much effort and interactions you guys has put into your platform much appreciated please keep it coming extremely happy customer

    Justinejustine23J 1 Reply Last reply
    0
    • B bdatoolman

      Love how much effort and interactions you guys has put into your platform much appreciated please keep it coming extremely happy customer

      Justinejustine23J Offline
      Justinejustine23J Offline
      Justinejustine23
      wrote on last edited by
      #3

      @bdatoolman thankyou for appreciating it Sir.

      1 Reply Last reply
      1
      • HawkH Offline
        HawkH Offline
        Hawk
        wrote on last edited by
        #4

        It hasn't worked for me at all this week. Had to go to PPV & SPT EVENT for MLB.

        Nyle3019N 1 Reply Last reply
        0
        • R Offline
          R Offline
          ric_hard
          wrote on last edited by
          #5

          How do I get the mlb plug in? It is not coming up

          1 Reply Last reply
          0
          • HawkH Hawk

            It hasn't worked for me at all this week. Had to go to PPV & SPT EVENT for MLB.

            Nyle3019N Offline
            Nyle3019N Offline
            Nyle3019
            Global Moderator
            wrote on last edited by
            #6

            @Hawk
            Hi,
            Thanks for letting us know—we understand how frustrating that is.

            If you’re having to rely on PPV & SPT EVENT just to watch Major League Baseball games, that usually means the main sports/live channels or category feeds aren’t loading or indexing properly on your app right now.

            What’s likely happening:
            The Live Sports / MLB category feed isn’t refreshing correctly
            App instability (especially recent versions) is affecting channel loading
            Some events are only temporarily visible under PPV/SPT EVENT fallback channels.

            What we’re doing:
            We’ll report this as a priority issue so MLB events are properly restored to their correct sections and not just PPV.

            We really appreciate your patience—this isn’t the intended experience, and we’re pushing for a fix ASAP.

            If you notice specific games missing from the main section, feel free to report them so we can escalate faster.

            1 Reply Last reply
            1
            • HawkH Offline
              HawkH Offline
              Hawk
              wrote on last edited by
              #7

              Understood and the main purpose is to let you know. Where are we to report missing games, streams from certain areas? I did that through chat two nights ago and was told that the specific stream from a different area (i.e. one away teams stream vs the home teams stream) would be added, but it never was that night or the next day.

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              • A Offline
                A Offline
                adm cooper
                Global Moderator
                wrote on last edited by
                #8

                Thank you for letting us know. Home/away team regional feeds, such as the ones you mentioned, are available under the existing PPV & SPT Event structure, but have not yet been reflected in the USA Major Leagues section. The request to add that regional feed has already been forwarded, but it is taking some time to be implemented. We apologize for the inconvenience caused by the delay after the earlier guidance.

                HawkH 1 Reply Last reply
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                • A adm cooper

                  Thank you for letting us know. Home/away team regional feeds, such as the ones you mentioned, are available under the existing PPV & SPT Event structure, but have not yet been reflected in the USA Major Leagues section. The request to add that regional feed has already been forwarded, but it is taking some time to be implemented. We apologize for the inconvenience caused by the delay after the earlier guidance.

                  HawkH Offline
                  HawkH Offline
                  Hawk
                  wrote on last edited by
                  #9

                  @adm-cooper I forgot to mention that I was in the PPV & SPT EVENT section when this was happening. In fact I just checked and there’s two games on right now and only one of the two team feeds in two different games worked, the other team feed didn’t work in both games.

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                  • A Offline
                    A Offline
                    adm cooper
                    Global Moderator
                    wrote on last edited by adm cooper
                    #10

                    @hawk
                    From what I have confirmed, I believe you are referring to these two games:

                    Minnesota Twins vs. Kansas City Royals
                    Cleveland Guardians vs. Los Angeles Dodgers

                    Also, the game that is currently not playing appears to be the Cleveland Guardians game.

                    In this case, if you report it through the Live Chat site, their team should be able to take action and assist you.

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                    • A Offline
                      A Offline
                      adm cooper
                      Global Moderator
                      wrote on last edited by adm cooper
                      #11

                      But please understand that aired for individual teams may be difficult to change.

                      1 Reply Last reply
                      0
                      • HawkH Offline
                        HawkH Offline
                        Hawk
                        wrote on last edited by Hawk
                        #12

                        How long will it usually take to have the team feed added when contacting live chat if it’s not live?
                        I’ve been on this IPTV for quite awhile and the team I follow usually has their feeds available to watch.

                        Nyle3019N 1 Reply Last reply
                        0
                        • HawkH Hawk

                          How long will it usually take to have the team feed added when contacting live chat if it’s not live?
                          I’ve been on this IPTV for quite awhile and the team I follow usually has their feeds available to watch.

                          Nyle3019N Offline
                          Nyle3019N Offline
                          Nyle3019
                          Global Moderator
                          wrote on last edited by
                          #13

                          @Hawk

                          Thank you for reaching out.
                          In most cases, when a team feed is not yet live, it can take anywhere from a few minutes up to 30–60 minutes for our content team to locate and add the stream after it has been reported via live chat.

                          During high-demand events, this process may take a bit longer due to increased requests. If the feed is not added, it may be due to source availability or technical limitations.

                          We appreciate your patience, and our team is actively working to make the feed available as soon as possible.

                          1 Reply Last reply
                          0
                          • HawkH Offline
                            HawkH Offline
                            Hawk
                            wrote on last edited by
                            #14

                            @nyle3019 If there’s a team’s live feed on a MyLive sports channel, can that channel be added to the PPV section or the MLB plugin?

                            Nyle3019N 1 Reply Last reply
                            0
                            • HawkH Hawk

                              @nyle3019 If there’s a team’s live feed on a MyLive sports channel, can that channel be added to the PPV section or the MLB plugin?

                              Nyle3019N Offline
                              Nyle3019N Offline
                              Nyle3019
                              Global Moderator
                              wrote on last edited by
                              #15

                              @Hawk

                              Thanks for reaching out!

                              If a live game is currently available on a MyLive Sports channel, it typically won’t be automatically added to the PPV section or the MLB plugin. Each section pulls from different sources and is organized separately on the backend.

                              However, if a specific event (like an MLB game) is only showing under MyLive and not in the MLB plugin or PPV where you’d expect it, feel free to report it to us. We can forward it to the team to review and see if it can be properly categorized.

                              We appreciate your feedback—it helps us improve the overall experience!

                              1 Reply Last reply
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                              • 4 Offline
                                4 Offline
                                4fclub
                                wrote on last edited by
                                #16

                                Moa Team Fyi. There have been a couple of times in the NBA section you have a game listed on air but u only see the Sling poster saying Program is coming stay tuned. I know I can go to the ppv spt section and get the game because u have multiple feeds. Why have this section at all if some of the games are not there. Might as well go to nba section under ppv and spt . Right now NY Knicks vs Atlanta is not showing

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                                • A Offline
                                  A Offline
                                  adm cooper
                                  Global Moderator
                                  wrote on last edited by
                                  #17

                                  We understand your concern, and we sincerely apologize for the inconvenience.
                                  Our team is aware of the issue, and we are continuing to improve the service to provide a more stable and consistent viewing experience.
                                  We truly appreciate your patience and support as we work on these improvements.

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