Series and movie option won’t load with new update

[rslnref2]

Just downloaded and installed the newest update. Now my series and movie options won’t load

[rslnref2]

[bradmsincavage]

Same here

[Arthur]

Tried with the VPN Chicago server, which worked

[rnieves75]

Just updated myself and nothing. Wtf ‍️

[arigato]

same here

[adm cooper]

@rslnref2 @bradmsincavage @arthur @rnieves75 @arigato
Hello, this is the ChannelMoa team.

We have confirmed that some users are currently experiencing loading issues with Series and Movies.
We apologize for the inconvenience, and our technical team is currently investigating the issue.

To help us check this more quickly, please leave the following information in a reply:

• App version
• Device you are using (e.g. Android TV, Android phone, etc.)
• Whether you are using a VPN

thanks

[bradmsincavage]

I'll have to check the app version when I get home. It was the one that was just released yesterday. I use Fire TV. I have a VPN but was not using it at the time.

[zed]

No Series or Movies working for me!!
App ver: 2.0.11
Android TV (Nvidea Shield)
No VPN

[Arthur]

@zed use a VPN with Chicago, Washington DC or Los Angeles server if you have one.
Note: ExpressVPN will not work.

[Michaelh071109]

Version 2.0.11, Android box. No movies or series loading

[Michaelh071109]

No VPN

[ik]

@rslnref2 add prton vpn clear cache restart everything, use usa connection its free