“4k” FIFA matches

[billysellas]

1- there is no difference between the “4k” and the regular stream.
2- the 4k stream sucks. It buffers non stop

[Arthur]

@billysellas, There is a difference in streaming quality between the regular stream and the 4K stream. The 4K stream is running smoothly without a single buffer. Make sure your connection speed and signal are good.

[billysellas]

@Arthur I’m was watching it on my 85” oled tv, with a wired gig speed internet from Xfinity. There was no difference in picture and the sound quality was garbage on the 4k stream that buffered non stop.

[Hawk]

Where’s the 4K stream located?

[Arthur]

@Hawk PPV & SPT Event> Soccer category

[Hawk]

@Arthur Thank you and it looks & sounds great and is running smoothly. TZBox.

[adm cooper]

hi @billysellas

We’re sorry for the inconvenience.

We understand that the 4K stream may not have looked or sounded noticeably different on your side. From our own testing, we were able to confirm that there are differences in both picture and audio quality compared to the regular stream.

However, the 4K stream can be less stable than the regular streams depending on the device, connection route, or viewing environment. If you experience buffering or poor performance, we recommend using the regular World Cup category or the streams under PPV & SPT Event > Soccer category, where different stream options are available.

We apologize again for the inconvenience and appreciate your feedback.