Old app version

[CaboGuy]

@Nyle3019 said:

3. Device Resource Usage
   The MOA app includes enhanced UI and backend processes which may use more system resources. On some devices, especially Firestick environments, this can occasionally lead to buffering if the system cache or background processes are not optimized.

My assumption is that the large majority of your user base uses Firesticks. Is my assumption incorrect? If not, then that is the device specs you should be building your app around. If the new app is too resource-intensive for the majority of user environments, I'd say that's a bad business move.

4. Ongoing Optimization
   Our development team is actively working on improving performance and stability in the MOA app. Updates are being rolled out progressively to address issues like buffering and playback consistency.

I think 2.0.11 is almost a month old already, so those "progressive app updates" appear to have slowed significantly?

We appreciate your detailed comparison—it’s actually very helpful for our team. If possible, please share specific channels or content where buffering occurs so we can investigate further.

As mentioned, more on movies/series as opposed to live channels - but pretty widespread.

Thanks for your patience while we continue improving the experience.

[Nyle3019]

@CaboGuy

Hi,
We understand the frustration, and we’re not dismissing the issues being raised. At the same time, we want to keep things constructive and accurate.

Firestick is indeed a widely used device, but it’s not the only platform we support. The current version of MoaTV was built to improve long-term stability and scalability across multiple device types. That does mean some environments — especially lower-spec devices — may require further optimization, particularly for VOD (movies/series).

Regarding updates, development has not slowed or stopped. Some improvements simply take longer to roll out because they require proper testing to avoid introducing additional issues. Rushed updates tend to create more problems than they solve.

We’re actively working on performance improvements, and feedback like yours is being taken into account. That said, we ask everyone to keep discussions respectful and based on actual experience rather than assumptions.

We value your feedback and we are continuing to improve the experience.!

Best regards,
ChannelMoa Team

[tnw1965]

The problem that I have is the new update is not user friendly. I have to hunt for my favorites. The version before the update, favorites were easy to find. If there is a quicker way to get to favorites, please let me know. Thanks.

[Rick]

@tnw1965
To add a favorite channel:
In the MY LIVE section,

1. Play the channel.
2. Press the remote's "Right Navigation" button, then "Select/OK".
   The channel will be added to favorites (marked by 🧡).

To view favorites:
Press OK, then LEFT navigation. Scroll left to the Favourites category.

[mevel]

Do the movie previews work on the old app? They've been broken on the new app for a while now

[Rick]

@mevel
No. Movie previews are down now.
Our team is working on it. I hope they will work soon.

[Vincysurfer]

I have an issue with the new MOA app VS the old catch on where everytime I turn off my Nvidia Shield when I reopen the app it is stuck at a blank screen. I have to go into settings and force stop the app and reopen it before it will open. This never used to happen with the old Catchon versions. Is there any easy solution for this?

[Arthur]

@Vincysurfer Are you experiencing the same problem with the old version of the app (CatchON TV) ?

[Vincysurfer]

No the old version seems to operate fine.

[Arthur]

@Vincysurfer Exit the MoaTV app properly(by pressing return/back button 3-4 times) before shut off your TV, this should help.