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Moa App Hangup on VOD series

Scheduled Pinned Locked Moved Apps
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  • 4 Offline
    4 Offline
    4fclub
    wrote on last edited by
    #1

    Can some confirm now that when u open Moa app and go to Vod (movie or series) you can open up a episode or movie it will. Play fine. But when you go to another movie or episode you will have everlasting 4 dots and it won't load. The only way to get it to play is either completely getting out of app and back in. So for me to play the next movie or episode after watching one is to get out and back in app. This is happening on my Firecube and Nvidia shield 2.

    ArthurA HawkH R 3 Replies Last reply
    0
    • 4 4fclub

      Can some confirm now that when u open Moa app and go to Vod (movie or series) you can open up a episode or movie it will. Play fine. But when you go to another movie or episode you will have everlasting 4 dots and it won't load. The only way to get it to play is either completely getting out of app and back in. So for me to play the next movie or episode after watching one is to get out and back in app. This is happening on my Firecube and Nvidia shield 2.

      ArthurA Offline
      ArthurA Offline
      Arthur
      Global Moderator
      wrote on last edited by
      #2

      @4fclub It takes only 10-12 seconds to play the next content

      R 1 Reply Last reply
      0
      • 4 4fclub

        Can some confirm now that when u open Moa app and go to Vod (movie or series) you can open up a episode or movie it will. Play fine. But when you go to another movie or episode you will have everlasting 4 dots and it won't load. The only way to get it to play is either completely getting out of app and back in. So for me to play the next movie or episode after watching one is to get out and back in app. This is happening on my Firecube and Nvidia shield 2.

        HawkH Offline
        HawkH Offline
        Hawk
        wrote on last edited by Hawk
        #3

        @4fclub

        Try this process to help fix buffering issues from MoaTV’s main website:

        @Jack-Thripper said:
        This attempts to explain different causes of/for buffering and actually does a good job of it.
        https://channelmoa.com/what-is-iptv-buffering-and-how-to-fix-it.html

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        • 4 4fclub

          Can some confirm now that when u open Moa app and go to Vod (movie or series) you can open up a episode or movie it will. Play fine. But when you go to another movie or episode you will have everlasting 4 dots and it won't load. The only way to get it to play is either completely getting out of app and back in. So for me to play the next movie or episode after watching one is to get out and back in app. This is happening on my Firecube and Nvidia shield 2.

          R Offline
          R Offline
          Rerler
          wrote last edited by
          #4

          @4fclub did you ever figure out a fix? Same issue here.

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          • ArthurA Arthur

            @4fclub It takes only 10-12 seconds to play the next content

            R Offline
            R Offline
            Rerler
            wrote last edited by
            #5

            @Arthur
            I can leave the dots sit there for hours and it wouldn’t play the next episode. Let’s give some real solutions.

            ArthurA 1 Reply Last reply
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            • R Rerler

              @Arthur
              I can leave the dots sit there for hours and it wouldn’t play the next episode. Let’s give some real solutions.

              ArthurA Offline
              ArthurA Offline
              Arthur
              Global Moderator
              wrote last edited by
              #6

              @Rerler You can install the old version of the app(CatchON TV) as your device is not processing new app properly

              R 1 Reply Last reply
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              • M Offline
                M Offline
                mevel
                wrote last edited by
                #7

                I have the same issue it gets very annoying having to completely exit and reload the app constantly

                1 Reply Last reply
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                • ArthurA Arthur

                  @Rerler You can install the old version of the app(CatchON TV) as your device is not processing new app properly

                  R Offline
                  R Offline
                  Rerler
                  wrote last edited by
                  #8

                  @Arthur is there any way to remove the update prompt from the old app unless it’s an actual update for the old app? It’s very easy for someone in the household to accidentally hit that and then I’m back to downgrading again to get things working and lost all favorites. Or maybe be able to install both versions? Just looking for some kind of solution. Thanks

                  ArthurA 1 Reply Last reply
                  0
                  • R Rerler

                    @Arthur is there any way to remove the update prompt from the old app unless it’s an actual update for the old app? It’s very easy for someone in the household to accidentally hit that and then I’m back to downgrading again to get things working and lost all favorites. Or maybe be able to install both versions? Just looking for some kind of solution. Thanks

                    ArthurA Offline
                    ArthurA Offline
                    Arthur
                    Global Moderator
                    wrote last edited by
                    #9

                    @Rerler Unfortunately, both of your answers are NO.
                    The update is official; it will prompt every time as long as you don't update it to the latest version.
                    MoaTV is a modification of the CatchON TV with many new features added, so you can't install both of them at the same time on the same device.

                    1 Reply Last reply
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                    • M Offline
                      M Offline
                      mevel
                      wrote last edited by
                      #10

                      I'm still having this same issue, are there any plans for an update to fix this problem so that you don't have to close and restart the app everytime you want to change which show you are watching?

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