Back to Main Site

@Arthur The crashing of the App was on TSN 1, it was a fresh install of 2.0.11 after I had uninstalled 1.0.6, are you asking me to do it again?

@Hawk I had done that, but then the App would just give me the red circle of death if I changed channels and then tried to go back to the original channel. So I uninstalled and installed 2.11

As for an update on this, it seemed to be happening when I was watching TSN on ver 1.6 the picture would often freeze and then on 2.11 it would kick you out of the App after a while of watching. Once I switched to the ABC feed the app has been stable and it has worked for over 5 hrs straight. It must have something to do with how the Canadian feeds are streaming vs the US feeds for them servers.

@Arthur how do I do that

I am currently watching the Masters on a Firestick 4K using version 2.011 and the app has kicked me out twice today so far. Any solutions, or is this the new reality with the new versions. It feels like a memory leak in the App which is causing the App to crash after a period of time.

I have been using Catchon/ChannelMoa for three years now, I have to say this latest change to ChannelMoa has been one of the most frustrating experiences that I have had. Being close to the software industry I understand what you are doing and appreciate the evolution of the service, but the new app is still very unstable. I was happy to upgrade 2.09 and then again to 2.11, but now with the App failing to load I have moved all three of my devices back to 1.6. I did attempt to upgrade one device to 2.11 again (by uninstalling and re-installing) and it worked for a few days, but last night attempting to walk my friend through the App failed to load error, it started to happen to me as well. I will remain on 1.6 now until you stabilize the new version or provide a reason as to why the new version is not working.

I do like the new version (ppl don't hate me), while other members of the family do not...and will be happy once the issues are fixed, but until then it is version 1.6 for me.

In the last version (before Moa) you were still able to use the buttons on the Firestick remote to pause/play fast forward and reverse, as well as, be able to select your history and either delete all of it of a single series/movie or channel. Since the move to Moa Enterprise these features no longer work. Is there any roadmap to bring back those abilities in a new version release?