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@Rick said: @caboguy I understand your concern. However, this is the default function of our new app., so there is currently nothing that needs to be fixed. Navigation buttons on the remote for the most popular platform for your app are non-functioning (even though they used to on the older app) and you feel there's nothing that needs to be fixed??? More to try to explain to all the 15 or so people I've sold on your service.

@CaboGuy Thanks for taking the time to share this — we completely understand how frustrating that experience must have been. Losing your Favorites and viewing progress after investing so much time setting things up — not just for yourself, but for others as well — is definitely not the experience we want for our users. We hear you. Your suggestion around making user configuration portable and restorable (including Favorites and watch history) is extremely valuable. The idea of syncing this data across devices tied to an account is also something we agree would significantly improve the overall experience. We’ve shared this feedback with our development team, as it aligns closely with ongoing efforts to improve data persistence and cross-device continuity. While we don’t have specific timelines to share just yet, this is absolutely the kind of enhancement we’re looking into. In the meantime, we truly appreciate your patience — and especially the effort you’ve put into helping others set things up. That kind of support doesn’t go unnoticed. Thanks again for raising this with us — it helps us prioritize what matters most.