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Last night, we were attempting to watch an episode of the series "Scandal" (Season 4,Episode 4 although I don't think that matters) around 8pm Pacific time. On 2.0.11 we were constantly getting buffering - the dancing dots. Easily a dozen or more times during the 45 minute episode. It was so frustrating that we adjourned to the den and fired up 1.6.3 on the other TV and watched 2 more episodes - without a SINGLE instance of buffering. Identical Firestick 4kMax, configured identically, using the same IPVanish VPN. Same fiber internet service, Wi-Fi from the same router, same band. Unfortunately 2.x has STILL not hit the stability and reliability that we've enjoyed over long periods of time with the 1.x app.

@Hawk said:

@caboguy
How far away from the WiFi router is the FS that was having the buffering? Is the one in the den closer to the WiFi router?

LOL nope! The router sits on a shelf directly under the TV with the 2.0.11 Firestick. MAYBE 2 ft away, but probably not. The den TV/Firestick with 1.6.3 is on the far side of the room away from the router and on the other other side of a cinderblock & concrete wall!

@Hawk said:

Has it been working well on that 2.0.11 generally besides this instance?
Have you tried working with the Chat Support team?

@arthur said:
By following proper troubleshooting, the buffer issue can certainly be fixed. For that, you must follow the instructions correctly from our Support Team.

To be quite frank, I gave up on the support team a while back. Their apparently scripted answers don't change. "Clear your cache. If that doesn't work please reboot your Firestick and your router. If that doesn't work please uninstall and reinstall the MOA app."

Sorry, but I'm a retired Electronics & Network Engineer and probably know more about it all then they do. I went through that entire 30 minute scenario a couple of times with no discernable difference. As I've noted, I also keep another identical Firestick, configured identically and connected identically (but farther away) via wifi to the same router. That one, with 1.6.3 running, continues to be significantly more reliable and WAY less frustrating than the 2.0.11 app. It's not my router, it's not my Firestick, and uninstalling/reinstalling 2.0.11 over and over again has proven to be a waste of time. Not interested in doing it, but that's support's answer, every time.