@aalba02 Please follow these steps:
Properly reboot the app (clear the cache file of the MoatV app & force stop it + restart device)
Try using a different internet connection (different Wi-Fi or Mobile Internet)
Restart the Wi-Fi router.
If these steps do not fix it, then you will have to use a VPN with a Chicago, Washington DC, or Los Angeles server.
Note: ExpressVPN will not work with latest app version.