@Rick said:

@caboguy
I understand your concern. However, this is the default function of our new app., so there is currently nothing that needs to be fixed.

Navigation buttons on the remote for the most popular platform for your app are non-functioning (even though they used to on the older app) and you feel there's nothing that needs to be fixed???

More to try to explain to all the 15 or so people I've sold on your service.

@Rick said:

@caboguy
To pause, press the OK/Select button twice. For fast-forward or rewind, press the "OK/Select" button once, then press the "Down Navigation" button, and use the "Right/Left" Navigation buttons to adjust playback direction.

Understand, thanks. But I hope it's planned to fix the app so the dedicated buttons work. They have always worked on the old app, as well as every other app I've ever used on Firestick.

@Arthur said:

@joef Are you talking about MY LIVE section position beside the Search bar in the Homepage ???
If yes, I can't say for sure if that's going to be changed on the next update. And we don't have an ETA for the next update.

In addition, the Firestick navigation buttons on the remote don't work during any VOD activity - play/pause, fast forward and rewind.